Support
Welcome to Produce Lovers Support. This page helps buyers, importers, wholesalers, retailers, and partners reach the right place quickly—whether you are planning a seasonal program, requesting documentation, or following up on a quality matter.
Choose your path
- I’m a buyer / importer / wholesaler
- I’m a grower / partner
- Documentation & certifications
- Quality & claims
- Contact
- Explore our produce
For buyers
If you are sourcing from Mexico for Canada or the United States, we can align on product specs, formats, seasonal windows, and volume planning.
- Start a supply conversation: Supply
- Explore products and availability: Our Produce
- General inquiries: Contact
For growers and partners
If you want to partner with Produce Lovers, we route these requests through our partner intake. Share your operation details and timelines so our team can evaluate fit and follow up.
Documentation & certifications
For documentation requests related to food safety, responsible farming, and program requirements, please contact our team and include the details below so we can respond efficiently:
- Company name and role (buyer / importer / retailer / foodservice)
- Target market (Canada / U.S. or other)
- Product(s) and intended use
- Timeline and any required compliance details
Quality & claims
If you need to report a quality issue, please provide complete information so we can investigate quickly:
- Product, pack format, and lot information (if available)
- Date received and storage conditions
- Photos and a brief description of the issue
- Destination market and distribution context
Contact
For any request not covered above, use our contact page and share as much context as possible. If your request is time-sensitive, include “URGENT” in your message and provide a phone number for call-back.